Frequently Asked Questions

This page answers the questions people ask most about Kairobot — Kairo Pro pricing and cancellation, sponsored featured cards and promoted business listings, sponsored voice answers, Kairo Words pay-per-click ads, trend reports, privacy and data, and how to reach support. Kairo Pro is $9.99/month or $99.90/year. Ad-free answers. Labeled sponsored listings.

Kairo Pro

What is Kairo Pro?

Kairo Pro is our premium subscription that unlocks the full Kairobot experience. You get unlimited voice sessions with Kairo, saved search history, priority AI responses, an exclusive Pro badge, and early access to new features.

How much does Kairo Pro cost?

Kairo Pro is $9.99/month, or $99.90/year on the annual plan — that's 2 months free.

How do I subscribe?

Visit the Kairo Pro page, choose your plan, enter your name and email, then complete checkout securely through PayPal. Your subscription activates immediately after payment.

How do I cancel my subscription?

You can cancel at any time. Your Pro features remain active until the end of your current billing period. To cancel, contact us via the Help page with your subscription email and we'll process it within 1 business day.

Will I see ads if I'm a Pro subscriber?

Search answers are never for sale — Kairobot's answers are ad-free for everyone, and no company can pay to change what Kairo answers. Business listings may include sponsored placements, always labeled 'Sponsored'. Ad-free answers. Labeled sponsored listings.

What payment methods are accepted?

We accept all major credit cards, debit cards, and PayPal balance through our secure PayPal checkout. We do not store any payment information directly.

I paid but my Pro isn't activated. What do I do?

If your subscription didn't activate, first check that your PayPal payment completed successfully. Then visit our Help page and submit a support ticket with your order ID or PayPal transaction number. We'll resolve it within 1 business day.

Sponsored Featured Cards

What is a Sponsored Featured Card?

A Sponsored Featured Card places your brand as the first card users see when they open a search hub (Entertainment, Travel, Shopping, Restaurants, etc.). It includes your company logo/emoji, tagline, and a direct link — giving you premium top-of-page visibility.

How do I purchase a sponsored slot?

Visit the Advertise page and select "Sponsored Featured Card." Fill out the short form with your business details and target hub. Our team will review it and contact you within 1–2 business days to finalize pricing and go live.

How much does a sponsored card cost?

Pricing starts at $299/month depending on the hub and traffic volume. High-traffic hubs like Entertainment and Shopping may be priced higher. Contact us via the Advertise page for a custom quote.

Can I target a specific city or audience?

Sponsored Featured Cards currently show across all users in the selected hub tab. For geo-targeted advertising, consider our Promoted Business Listing, which targets by city and state.

Promoted Business Listings

What is a Promoted Business Listing?

Promoted Listings let restaurants, clinics, gyms, spas, and other local businesses appear with a "Promoted" badge at the top of relevant hub search results. It's a great way to drive local foot traffic from users actively searching in your area.

Which hubs support Promoted Listings?

Currently, Promoted Listings are available in the Restaurant hub and Health hub. We're expanding to more hubs soon. Choose the category that best matches your business type.

How do I get my business listed?

Go to the Advertise page and choose "Promoted Business Listing." Enter your business details including category, city, and contact info. Our team reviews submissions within 1–2 business days.

How is my listing targeted?

Your listing is matched by category (e.g., "restaurants") and optionally by city/state. Users searching in your area will see your promoted card at the top of relevant results.

Can I include my phone number and address?

Yes. Your listing can include your business name, description, address, phone number, website link, rating, and an emoji representing your business.

Sponsored Voice Answers

What is a Sponsored Voice Answer?

A Sponsored Voice Answer means Kairo — our AI voice assistant — naturally mentions your brand when a user asks about a topic in your category. For example, a travel brand could have Kairo say "Expedia has great deals right now" during relevant travel conversations.

How natural does it sound?

Very natural. Kairo integrates your mention as part of a genuine conversational response — not an intrusive ad read. We craft the mention text carefully to feel helpful and relevant to the user's query.

What categories can I target?

You can target: travel, shopping, food, health, entertainment, transportation, news, sports, and more. Each category is matched to users actively asking Kairo about those topics.

How do I sign up for Voice Sponsorship?

Visit the Advertise page and choose "Sponsored Voice Answer." Tell us your brand, target category, and what you'd like Kairo to say. Pricing starts at $499/month.

Can I see how many times my brand was mentioned?

Yes. Your voice sponsorship includes impression tracking — we record every time Kairo mentions your brand and can provide monthly reports on reach.

Kairo Words — Pay Per Click Ads

What is Kairo Words?

Kairo Words is Kairobot's self-serve pay-per-click (PPC) advertising platform — similar to Google Ads but built directly into Kairobot's search engine. You choose the keywords you want to appear for, set your bid and daily budget, and your ad shows up when users search for those terms. You only pay when someone actually clicks your ad. Launch Kairo Words →

How is Kairo Words different from a Sponsored Featured Card?

A Sponsored Featured Card is a flat-rate, always-on placement at the top of an entire search hub tab. Kairo Words is keyword-specific and pay-per-click — you bid on individual search terms (like "pizza delivery Phoenix" or "best gym near me") and your ad shows only when those exact terms are searched. Kairo Words is ideal for targeted campaigns with budget control, while Sponsored Cards give broad hub-level visibility.

How does the bidding work?

You set a cost-per-click (CPC) bid for each keyword — the maximum you're willing to pay per click. When a user searches that term, eligible ads compete and the highest relevant bid wins the placement. You're only charged when someone clicks, never just for being shown.

What search hubs can I target?

You can target keywords across all major Kairobot search hubs: All results, News, Images, Social, Entertainment, Shopping, Restaurants, Health, Weather, Sports, and more. Pick the hub that matches where your audience is searching.

How do I control my spending?

You set a daily budget cap for each campaign. Once that limit is reached, your ads pause for the day and resume the next day automatically. You can also set a total campaign budget. Unused balance is never charged.

How do I get started?

Visit kairobot.ai/kairo-words, create your advertiser profile, deposit funds into your account, and launch your first campaign. You can be live in minutes. Our team reviews all new accounts within 1 business day.

Can I see my campaign performance?

Yes. Your Kairo Words dashboard shows real-time impressions, clicks, click-through rate (CTR), total spend, and remaining balance — broken down by campaign and keyword. You can pause, edit, or delete campaigns at any time.

Trend Reports

What is Kairobot Search Intelligence / Trend Reports?

Trend Reports give businesses access to real, anonymized search data from Kairobot users — including top queries, trending topics, hub breakdowns, and city-level patterns. It's built for local businesses, marketing agencies, and product teams who want to understand what their market is actually searching for. See a live preview here.

What data is included in a Trend Report?

Depending on your plan, you'll get: top search queries (50–500+ per week), searches by hub (Restaurants, Travel, Entertainment, etc.), city and state breakdowns, daily or weekly volume trends, and for Growth and Enterprise plans, a JSON/CSV export or API access for your own analysis tools.

Is the data anonymous?

Yes — completely. Kairobot is privacy-first. Search queries are logged in aggregate only. No names, no emails, no IP addresses, no user identifiers of any kind are ever attached to trend data. What you receive is purely statistical: "this query was searched 47 times this week" — nothing more.

What are the pricing tiers?

There are three tiers: Starter at $99/month (top 50 queries, hub breakdown, weekly email report), Growth at $299/month (top 500 queries, city/state breakdown, daily refresh, API access), and Enterprise at custom pricing (full raw export, webhooks, white-label PDF reports, dedicated account manager). View all plans.

Can I see sample data before subscribing?

Yes. The Trend Reports page shows a live preview of the top 5 trending searches and hub breakdown using real data from the last 7 days — no sign-up required. Full datasets (500+ queries, city-level breakdowns) are unlocked for subscribers.

How do I get access?

Visit the Trend Reports page, choose your plan, and fill out the short request form. No payment upfront — our team will contact you within 1 business day to confirm data access and set up billing.

How is the data delivered?

Starter subscribers receive a weekly email report summarizing top queries and hub trends. Growth subscribers get a live dashboard with daily refresh and JSON/API export. Enterprise customers can choose webhooks for real-time streaming, scheduled exports, or white-label PDF reports formatted for client presentations.

Can I request data for a specific city or category?

Yes. Growth and Enterprise plans include city and state breakdowns. You can filter by hub category (e.g., only restaurant searches in Phoenix, AZ) to get hyper-local insights. Mention your target city and category in your access request and we'll configure your dashboard accordingly.

Privacy & Data

Does Kairobot track my searches?

We never sell your search data. You can search without an account; signed-in features (Pro, saved history, alerts) use your account data only to provide those features.

Does Kairo store my voice conversations?

No. Voice conversations with Kairo are processed in real time and not stored after the session ends. We do not retain audio recordings.

What data is collected when I subscribe to Kairo Pro?

For Kairo Pro, we collect your name and email address to manage your subscription. Payment is handled entirely by PayPal — we never see or store your card details.

Is my data shared with advertisers?

No. We do not share individual user data with advertisers. Advertisers only receive aggregate impression counts (e.g., how many times their sponsored card was viewed) — never individual identities or search histories.

Can I request my data be deleted?

Yes. Submit a data deletion request via our Help page. We'll remove all identifiable data associated with your email within 5 business days.

Getting Help

How do I contact support?

Visit our Help & Support page and fill out the support form. We respond to all tickets within 1–2 business days.

What issues can support help with?

Our support team can help with: billing and subscription issues, Kairo Pro activation problems, advertising inquiries, technical issues with search or Kairo voice, data deletion requests, and general questions.

What is your response time?

We aim to respond to all support tickets within 1–2 business days. Billing and payment issues are treated as high priority.

Is there a phone number I can call?

We currently offer email-based support through our Help page. This allows us to thoroughly research your issue and provide accurate solutions. Live chat is on our roadmap.